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Shipping & Refund Policy

Shipping & Refund Policy

Shipping

We ship our products worldwide. Due to factors that commonly affect international shipments, such as weather delays, holidays and customs inspections, the following are only estimates. Our average shipping time is most of the times 2-4 weeks. In very rare cases it can take up to 8 weeks for some products. Orders with 2 or more items will be upgraded to faster shipping methods whenever possible completely free of charge, for your convenience. 

                   Country

                 Expected Shipping Time

               United States

                   2-4 weeks

             Other countries

                   3-6 weeks

 

We ship all orders within 30 minutes whenever possible to the shipping centre, and then orders will ship out from the shipping centre within 48 hours. In most cases, you will receive your item(s) earlier than expected depending on the destination. Your patience is truly appreciated. Please note that since these shipping times are publicly available, no refunds or order cancellations can be made until 8 weeks has passed to ensure the package has enough time to reach its destination. You can always contact us if you have any questions regarding your purchase. Our customer service is very fast!

When will my order arrive?

Our fulfillment center is currently overseas.  Our average shipping time is most of the times 2-4 weeks. In very rare cases it can take up to 8 weeks for some products.  We ship worldwide so delivery times are all averages.

Refund Policy

Shopping at Your Passion Shop is 100% Satisfaction Guarantee - Which means we will refund your money or send you a replacement product if you are for any reason not satisfied with your order. Please note that refunds can only be authorized on items which have not yet been shipped. If your item has already been shipped, we will make sure you are satisfied with a free replacement item. Please also note that since these shipping times are publicly available, no order cancellations can be made until 8 weeks has passed to ensure the package has enough time to reach its destination.

Will you provide a Tracking Number?

In most cases when order is shipped you will be emailed a tracking number. Some countries where shipping is restricted to a few shipping companies there may not have tracking available, but this is rare.  

I ordered multiple items , but i have received my parcel holding just 1 of them...

If you place an order with us for multiple items it is more than likely going to be shipped in more than one package.  Please allow some time for all of your items to arrive.

I have another inquiry that has not been addressed here

Please email us at support@yourpassionshop.com and we'll respond as soon as we can